Emotional Intelligence Reflection Paper - 1558 Words

1. Reflect on Your Emotional Intelligence This paper is aimed at evaluating my own emotional intelligence while subsequent parts of the paper will discuss how this emotional intelligence affects other aspects of human life like business, religion and politics. In this part of the paper, I will reflect on and demonstrate the skills and the knowledge needed to enable one to accurately see and understand the emotional strengths, weaknesses and nuances of other workers at the workplace. The parameters for assessing one’s own emotional intelligence are mainly pegged on the ability to accurately interpret other people’s emotions and being able to design suitable responses. More importantly, emotional intelligence hinges on our ability to read†¦show more content†¦The manager’s behaviour is directly related to the negative morale among workers in the store. This behaviour and low morale could in turn result in more regression in the store’s fortunes. There are several ways in which confusion of expressions or behaviours could arise in a varied workforce. This could arise if workers do not understand each other’s culture and worldview. This confusion can also arise if the workers have radically different personality orientations. In the case of the employee who did not understand the other employee’s behaviour in question two, I would explain to him that humans are inherently different. I would advise him, and his colleagues to live, and let live. Teams can scale up their cultural tolerance and understanding of differences by proactively working towards achieving this understanding. Such efforts would include focus groups for controlled interaction and avoiding the tendency to socialize only in homogeneous groups. In response to the scenario in question three, it is important to appreciate that introversion and reclusion is normal for some people. Therefore, I would put aside my frustrations with the employee for frustrating my team efforts and instead seek to build on that zeal to work alone as a strength of that employee. In doing this, I will strive to be empathetic, patient and accommodating.Show MoreRelatedThe Adolescent Social Emotional Management Program1644 Words   |  7 PagesThe Adolescent Social-Emotional Management Program is designed to implement aspects of Mayer and Salovey’s theory of ability emotional intelligence, Goleman’s theory of mixed emotional intelligence, and cognitive behavioral therapy to teach adolescents how to effectively understand and manage their emotions, as well as understand the emotions of others. 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